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Myracle logo

FAQs

Our Coffee

Myracle tastes just like a delicious, creamy barista-style coffee with a hint of cocounut. We use a low-acidity coffee extract to bring out a rich and complex flavour profile, with smooth chocolatey and caramel notes—without any hint of mushrooms!

Not at all! Our mushroom coffee has a rich, smooth coffee flavour with a hint of coconut, but no strong mushroom taste. The mushrooms we use are chosen for their health benefits, not their flavour, so you get all the benefits without the fungi taste!

Our coffee extract has just 40mg of caffeine, which is around 70% less than a traditional cup of coffee. Myracle also contains l-theanine which slows the absorption of caffeine giving you stable energy and focus all day.

While Myracle contains less caffeine than regular coffee — about 40mg per cup, which is less than half of what's in a typical cup of coffee — it’s designed to provide a balanced and sustained energy boost. Thanks to the adaptogenic mushrooms like Cordyceps and Lion’s Mane, it can support energy levels, focus, and mental clarity without the jitters or crashes that often come with regular coffee. Plus, the added L-Theanine promotes calm alertness, making it a smoother experience overall! ☕🍄✨

Making your daily Myracle couldn’t be easier. Simply mix 1 level tablespoon of Myracle Coffee with 200-250ml of hot or cold water and give it a good stir until it’s all dissolved. If you have a sweet tooth, add your favourite natural sweetener and for a creamy twist, top it up with some dairy-free milk for a latte style drink. Delicious! ☕

Each cup of Myracle has just 20 calories, with no added sugar, artificial ingredients, sweeteners, or fillers. It's a simple, clean choice to support your mind and body — a perfect addition to your daily routine! ☕✨

Myracle contains around 20 calories per serving, mainly from the MCT oil and coconut milk. While it’s not entirely calorie-free, many people find that drinks with a small amount of calories such as Myracle don't significantly impact their fast, especially if they're fasting for metabolic or energy benefits. However, if you're fasting for strict autophagy or cellular repair, even low-calorie drinks could break the fast. It really depends on your fasting goals!

Myracle is packed with functional mushrooms and other powerful ingredients that offer a range of benefits! Here’s what you can expect:

  • Enhanced Focus & Clarity: Lion’s Mane is known for supporting cognitive function, memory, and concentration.
  • Natural Energy Boost: Cordyceps can help improve stamina and energy without the jitters or crashes of regular coffee.
  • Stress Support & Relaxation: Reishi and L-Theanine work together to promote calmness and help manage stress.
  • Immune Support: Turkey Tail and Chaga are rich in antioxidants and may support a healthy immune system.
  • Skin Hydration & Glow: Tremella, often called the “beauty mushroom,” is known to enhance skin hydration and elasticity.
  • Gentle on Digestion: With a low-acid coffee extract and coconut milk, it’s kinder on the stomach compared to traditional coffee.

Plus, with no added sugar or artificial ingredients, it’s a nourishing way to fuel both your mind and body.

For the best results, we recommend enjoying two cups a day for the first two months. Some people feel the benefits right away, like improved focus and energy, while for others, it may take up to 4-8 weeks of consistent use to notice the full effects. Everyone’s different, so just go with what feels best for you!

You can explore the research and detailed information on our science page: https://myracle.co.uk/pages/science

Or alternatively we often post articles on our blog going in depth with our ingredients, you can see our latest posts here: https://myracle.co.uk/blogs/news

If you have a medical condition or take medications, we recommend consulting your GP or healthcare provider before consuming Myracle. While our mushroom coffee is made with natural ingredients, certain mushrooms and other compounds may interact with medications or pre-existing conditions. Your health and safety are our top priorities so we always recommend checking to be sure!

Yes! Myracle is both vegan and gluten-free, making it a great choice for those following plant-based or gluten-free diets. 🌿😊🍄

Myracle Mushroom Coffee is crafted with a carefully selected blend of medicinal mushrooms, each chosen for its unique yet complementary health benefits. Our blend includes Lion’s Mane, Cordyceps, Chaga, Reishi, Tremella, and Turkey Tail, along with MCT Oil and L-Theanine. Together, these ingredients work harmoniously to support overall well-being with every sip.

Our mushrooms are grown in DaoDi regions, which are renowned for their optimal growing conditions and traditional cultivation methods. This ensures maximum potency, purity, and effectiveness in every cup of Myracle Mushroom Coffee.

Our mushrooms are grown in their natural environments, where they have done for centuries, without the use of artificial methods or pesticides. We respect the natural growth cycles of our ingredients with each mushroom taking months to reach it’s peak efficacy before being ready for harvest and earning it’s place in our blend.

We use only the fruiting bodies of the mushrooms in our extracts, as they contain the highest concentration of beneficial compounds like beta-glucans and polysaccharides. Unlike mycelium, which is often grown on grain and may contain less active compounds, fruiting bodies provide a more potent and pure source of the key nutrients that support overall well-being.

Myracle Mushroom Coffee is made using a double extraction process, ensuring maximum potency and bioavailability. This method extracts both water-soluble compounds (like beta-glucans, known for immune support) and alcohol-soluble compounds (like triterpenes, which have adaptogenic benefits). The result? A richer, more effective extract that delivers the full spectrum of mushroom benefits in every sip.

Subscriptions

Not at all! While subscribing with our Subscribe & Save option gives you 20% off each bag and extra flexibility, you can also make a one-time purchase if you'd prefer and just top up when you need to. Either way, you get to enjoy the delicious benefits of Myracle! 😊🍄 

Subscribing to Myracle comes with some great perks! You'll save 20% on every bag compared to a one-time purchase, plus you’ll enjoy convenient, regular deliveries so you never run out.

It’s super flexible too — you can easily pause, skip, or adjust your shipments anytime to suit your needs. No commitments, just savings and convenience! 😊🍄

You can manage your subscription through your customer portal.

To access your portal, follow these simply steps:

  1. Go to our home page and click on ‘manage subscription’
  2. Enter the e-mail used to sign up for your account.
  3. A magic link will be sent to your e-mail to log in - no password required!

Once logged in you can:

  • Adjust your delivery schedule
  • Skip a shipment
  • Pause, cancel, or reactivate your subscription
  • Update your payment or shipping details

If you need any help accessing your portal or have any questions, just let us know — we’re happy to help! 😊

Absolutely! You can cancel your subscription at any time through your customer portal. You can find the "Cancel Subscription" option in the lower right-hand corner of the page.

It’s quick and easy — no commitments or hidden fees. If you ever need help or have any questions, feel free to reach out! 😊

To pause or skip a delivery, simply head to your Customer Portal. Once you're in, you'll see a "Next Order" section on the right side. From there, you can easily choose to "Skip Order," or "Reschedule" and select a date that works best for you.

Orders & Discounts

If you're already subscribed with us and want to place an extra order, simply head to your customer portal. On the right side, you'll see the "Next Order" section. From there, just click "Order Now" — easy as that!

If this is your first time ordering, just visit our website and click "Get Started." Choose whether you'd like 1, 2, or 3 bags, then select either our Subscribe & Save offer for the best value or a One-Time Purchase. Once you've made your choice, click "Add to Cart" and proceed to checkout by filling in your details.

Once your order is confirmed and you receive an email confirmation, you'll see a "View Your Order" option in the email. You can click on that to check your order status.

Alternatively you can log in to your account and see your order details within your profile. If you have any trouble finding the email or your way around, just let us know, and we'll be more than happy to check it for you or update you on the status of your order.

To offer the best possible service, all orders are usually sent for processing the same working day.

If you wish you cancel your order, please contact us as soon as possible and we will do our best to cancel, modify or refund you before your order has been sent for delivery.

Any orders that have already been shipped are subject to our standard return policy.

Yes! We offer a Subscribe & Save option, which gives you 20% off each bag compared to a one-time purchase. Plus, keep an eye on our website and social media channels for any seasonal promotions or special offers. If you have any questions, feel free to ask! 😊

To apply a discount code, simply follow these steps:

  1. Add your product to the cart.
  2. Go to Checkout.
  3. Fill out your details.
  4. Before completing your order, look for the Order Summary section.
  5. You'll see a blank field labeled Discount Code — enter your code there.
  6. Click the Apply button next to it, and you'll see the discount reflected in your order total.
  7. Finally, click Complete Order to finish your purchase.

If you have any trouble, feel free to reach out! 😊

Delivery

We currently deliver to the UK only. All orders are shipped from our warehouse in Somerset using Royal Mail’s Tracked 24 and 48 hour service.

If we expand our shipping to other countries in the future, we’ll be sure to share the good news!

We ship all orders from our warehouse in the UK and offer the following delivery options at checkout:

Free Delivery:

  • Royal Mail Tracked 48-Hour Delivery Service
  • Estimated delivery within 2-3 working days

Express Delivery:

  • Royal Mail Tracked 24-Hour Delivery Service
  • Estimated delivery within 1-2 working days
  • (An additional fee applies at checkout)

Once your order is dispatched, you'll receive tracking details via email so you can follow its journey.

Orders placed before 1pm typically sent out the same working day, while those placed afterward are processed the following day. Our delivery options are as follows:

Free Delivery:

  • Royal Mail Tracked 48-Hour Delivery Service
  • Estimated delivery within 2-3 working days

Express Delivery:

  • Royal Mail Tracked 24-Hour Delivery Service
  • Estimated delivery within 1-2 working days

Please note that during busy periods such as holidays or sales events, these times may be longer and subject to change.

Once your order has been dispatched you’ll receive your tracking information via email so you can follow the progress of your order. It may take up to 24 hours for the tracking details to become active on your order page which the system updates.

If you have trouble finding the email or accessing your tracking information, feel free to reach out to us anytime. We’re always happy to help!

If you're not home when your package arrives, Royal Mail will usually leave a note through your letterbox advising if your parcel has been left with a neighbour, in a safe place, or returned to your local delivery office.

You can then follow the instructions to either collect your package or arrange a redelivery at a time that suits you. Alternatively, you may be able to reschedule the delivery online using your tracking information for added convenience.

If your order is marked as delivered but you haven't received it, please take the following steps:

  1. Check with Others: Sometimes, deliveries are received by household members or neighbours. Please verify if someone else may have accepted the package on your behalf.
  2. Inspect Delivery Areas: Look around your property, including porches, garages, or other safe places where the courier might have left the package.
  3. Contact Us: If you still can't locate your order, please reach out to our customer service team at [email protected]. We'll work with Royal Mail to investigate the issue and, if necessary, dispatch a replacement to ensure you receive your order promptly.

Returns & Guarantee

We’re committed to ensuring you have a great experience with Myracle, which is why we offer a full 30-Day Money-Back Guarantee. This gives you the chance to enjoy our coffee risk-free and see the benefits for yourself. For more information, please see our returns and guarantee page here.

We hope you love Myracle, but we understand tastes vary and it may not be for you! For that reason we offer a full 30-Day Satisfaction Guarantee on all orders, including subscriptions.

If you’d like to initiate a return, please contact us and we’ll advise on the next steps.

Please note that our policy only allow one pouch in the order to be opened to try Myracle for 30 servings. If your order contains more than one pouch, the others will need to be returned unopened and in a resalable condition for a full refund. We provide paid return labels to cover the cost of the return.

To initiate a return, simply follow these steps:

  1. Contact Us: Send an email to [email protected] or use our form on the website.
  2. Provide Details: Include your order number and a brief reason for the return.
  3. Get Your Return Label: Our team will reply with a return link to generate a free prepaid shipping label.
  4. Send It Back: Package your items securely and arrange a Royal Mail collection using the label provided.

Please ensure you package your unused pouches securely so the contents arrive in good condition to be eligible for a refund.

You have 30 days from the date of delivery to return your order. This applies to both one-time purchases and subscription orders.

Yes! We offer free return shipping for all Myracle customers. Once you've reached out to us and confirmed you're eligible for a return, we'll provide you with instructions on how to generate a prepaid return shipping label. You can then arrange a free collection with Royal Mail to send it back to us.

Our guarantee covers that the first pouch can be opened and enjoyed in order to try Myracle risk free! If your order contained more than one bag, any other pouches in the order must be unopened and sealed to be eligible for a return. Please ensure they’re securely packaged to prevent damage during their return.

Once we receive your return, we’ll process your refund as quickly as possible. Please allow 5-7 working days for us to check your order and complete the refund.

The amount will be returned to your original payment method, and you’ll get a confirmation email once the payment has been reversed.

Please note, it may take a few extra days for the refund to appear in your bank account, depending on your bank's processing time.

Yes, we do offer exchanges!

If you'd like to swap your product for a different one, just drop us an email at [email protected], and we’ll guide you on the best steps.

Usually, the quickest way is to start a return and place a new order for the product you’d like instead. That way, you’ll get your new Myracle in no time!

If you receive a damaged order or your order is incorrect/with items missing, please contact us at [email protected] within 72 hours with photos of the damaged product/packaging.

We will ship an immediate replacement and/or the missing item(s) to you at no extra cost.

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